Information you provide
The generator processes the English or display name and preferences you submit. The checker processes the Chinese characters you submit. These fields are intended for names, not sensitive information. Do not submit identity documents, precise addresses, financial details, health information, child information, passwords, or confidential records.
Name Art is rendered in your browser. Its preview and PNG are not uploaded to create the image, saved to an account, or placed in a public gallery. Email messages you send to support are processed by the sending and receiving email services and may contain the information you choose to include.
If you choose to sign in with Google, we receive and store the Google account's stable identifier, email address, and display name to create your account. If you purchase Name Passport or Name Studio, we store your plan, Stripe checkout reference, amount, currency, and fulfillment status. Card and payment details are collected by Stripe, not by ChineseName.art. Paid members may save Chinese names and pinyin to their private shortlist; those entries are not public.
How the service processes requests
Generator and checker requests are sent to our service. The checker uses the website's versioned language data and automated rules. For generation, our service first creates a limited shortlist with those same local rules. When AI generation is configured, your submitted name, preferences, and that shortlist are sent to OpenRouter for processing by Alibaba's qwen/qwen3.7-flash model. The model may rank only the supplied shortlist; meanings, pronunciation, safety checks, and scores are still produced from our local data. If AI generation is unavailable, the generator falls back to local ranking and does not send the request to an AI model provider. Results are automated and are not reviewed by a native speaker.
Cloudflare hosts and protects the published website. Cloudflare may process network and request data needed to deliver pages, prevent abuse, diagnose errors, and operate a privacy-preserving rate limiter. The limiter stores keyed one-way aliases derived from limited network, browser, and device signals; it does not store the raw values in its quota records. Quota records expire within 48 hours.
Analytics and your choice
Plausible, operated for this site through plausible.shipsolo.io, provides cookie-free, aggregated visit measurement. Google Analytics 4 uses Consent Mode with analytics storage denied by default; enabling GA4 in Privacy choices permits its analytics storage. We do not intentionally send a submitted name, generated name, checker result, Name Art content, or support email as an analytics event. Your choice does not prevent the core tools from working.
Your GA4 preference is stored in your browser. You can change it through Privacy choices in the footer. Withdrawal returns GA4 to no-storage measurement for future visits; it cannot recall data already received by a provider.
Pronunciation audio, logs, and retention
When you press the audio button, the displayed Chinese name and selected pinyin reading are sent through our service to Amazon Polly to create synthesized Mandarin audio. Amazon Web Services processes the request in its Singapore region. We do not send an audio request until you press the button, and you can use the written guide without playing audio. The returned audio is kept in the current page session for replay and is not a human recording.
Operational logs may include request time, route, status, diagnostic identifiers, truncated technical headers, and network information handled by Cloudflare. We use them for security, reliability, debugging, and abuse prevention and retain them only as configured for those purposes. We do not create public result pages.
Sharing and international processing
We disclose information only to providers needed to host, secure, measure as described above, authenticate, process payments, and operate support communications, or when required to protect users, enforce the Terms, or comply with valid legal obligations. Providers may process data in countries other than yours under their own infrastructure and safeguards. We do not sell submitted names or generated results.
Your choices and requests
Depending on applicable law, you may ask about access, correction, deletion, restriction, objection, or portability. Some requests may not apply where we do not hold information that can reasonably be linked to you. We may need enough information to verify and locate a support record, but do not send an identity document unless we specifically explain why it is necessary.
Email support@chinesename.art with the subject “Privacy request.” You can also report a security or rights concern through the contact page.
Age, security, and changes
You must be at least 13 to use the service, and a higher local minimum age may apply. We use reasonable safeguards, but no online service can guarantee absolute security. We may update this policy when the service or its providers change; the effective date above identifies the current version.